Letters are mailed on the 18th of every month. Sign up by the 14th and your first letter, our introduction, goes out that month. Sign up after the 14th and it goes out the following month.

Letters go out by USPS and usually arrive between the 20th and the 31st.

If it hasn't arrived by the 1st of the next month, Contact Us or send us an email at info@thefampost.com and we'll send a replacement.

When you purchase a gift a form will pop up for you to fill out with the recipients info and pick the month you want the first letter sent.

Upon purchase, we will NOT notify the recipient and ruin the surprise! You will receive a confirmation email that will contain a card describing the gift and what the Family Post Project is. You can print the card so you have something to physically wrap and give to your recipient or you can send it to them digitally. You can also elect to not tell them and let us surprise them with the first letter. It will contain that same card with the explanation and a note it came from you.

Once the gifted membership period runs out we will give them the option to renew.

Yes, please do. All members receive our mailing address with their first letter and we would love to hear from you. Subscribe first, then write back. We read everything.

Only if you say it’s okay. Sometimes we feature a reader’s story or question in a future letter, but we always ask first. We use first names only, or leave your name out completely if you’d like.

We read every letter and email. We can’t always send a personal reply, but as mentioned above, with your permission, your words might show up in a future letter.

Monthly plans are charged on your signup day each month. Prepaid plans are paid up front with the option to renew at the end of the plan.

Monthly plans can be canceled anytime. In the event you cancel, you will still receive any letters you have paid for, but you will not be charged going forward.

Canceling is easy. Simply use the Contact Form or email us at info@thefampost.com.

Prepaid plans can't be canceled or refunded mid-term since they are paid up front. You will always receive all the letters you paid for. Once the plan is over, they do not renew automatically.

Use the Contact Form or email us at info@thefampost.com.